Most helpful client reviews
38 of 38 persons found the following review helpful.
Thumbs down on this
By Helen
I purchased this from Amazon on August 9, 2007. It worked fine at first. I emptied it with regards to once a week and it was closely full.
Great for my closet.
However this last week, I emptied it as usual, and when I plugged it back in and tried to turn it on, not one thing happened.
I have called Amcor and they promised to get back to me in 24 hours. That was almost a week ago.
If they do get back to me I will post again with regards to what they said/did.
I guess I will have to just get one of those big, real dehumidifiers from the hardware store. Too bad, this is just the right size for what I need.
but we are coming into the rainy season here and humidity is 87%
Oct. 15, 2007. No word from AMCOR in reply to my phone call. I emailed them today and received a reply. I have to give them my credit card selective information so they may charge me for shipping! I have to compensate to ship my non-working unit and likewise for them to ship me a replacement! From AUSTRALIA!!!
Oct 16, 2007. After not working all last week, I tried it assorted days in a row… it now is working again. When it initial came on it made a rattling noise for a few moments, then became quiet again. It is working, but NOW when the AC adaptor is plugged in, the radio in the same room makes a high whining noise. It didn’t before.
also, the last time I emptied it, the red light was on, and it had turned off due to being full.
Previously I had always emptied it before that point. Maybe that caused the problem? Not a good feature…
so I am again pleased with it, except that I have to turn it off if I want to listen to the radio. Or I could put the Adaptor in the next room and use a very long extension cord, I suppose… Comment | Permalink | Why no voting
Oct. 30, 2007
Okay it worked well for the last couple of weeks. I emptied it before it got full and it started up when I plugged it in again.
However, last night, I looked in at it, and it had stopped. It was less than half full, so it will have to not have turned itself off. The adaptor still had a green light on.
I emptied it again and plugged in, tried to turn on. No response.
A few days ago I thought it was making a louder sound than before, sort of a huffing sound.
Also this unit and the adaptor both get rather warm when in use.
I think the motor is going, or has gone out. Based on my experience two weeks ago, I will proceed to undertake to start out it each other day or so…
maybe it will get started up again.
One email I got from Amcor regarding it said that it is “clearly written in the Warranty, that shipping to and from the factory is paid by the customer”
Yes, but it is also a YEAR Warranty. and this worked for two months, then a week break, then for two weeks. and now?
I suppose a one-year warranty means the item is likely to last a year without calling for to be replaced.
10 of 10 persons found the following review helpful.
Piece of C**p.
By Michael La Riche
I purchased this late in February 2008 specifically for the little space that they say it is made for. Mine happens to be in a storage closet where I keep galore instrumentation and art that I want to stay arid (obviously). It was installed end of February or early March and started making noise last week- by Friday it stopped completely. No motor, no lights, nothing. Trying to get anybody in client service has proven to be a nightmare, and in the long run when I did, she took my info and said someone would get back to me within 3 days. 3 days has passed and now I can not seem to get any person again to even pick up!!! I’ll see if Amazon will credit me and deal with their own vendor!!! This shouldn’t be sold at all.
9 of 9 humans found the following review helpful.
last only 6 months or less
By D. Smothers
I have purchased 4 of them. They work great, while they last. Never works for 12 months. Per the manafacture box states to contact them directly, but them do not call back. Too bad.
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